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Crosshall Junior Academy Trust

Complaints / Raising an Issue

If you have a concern or complaint, please raise this in the first instance with the School Office by telephone on 01480 475972 and ask to speak to the Office Manager, Samantha Gilliam, alternatively you can email

Your concerns will then be passed to the class teacher who will contact you to resolve any issues you or your child may be experiencing.

After this, if necessary, the Head of Year, SENDCo, Assistant Heads, the Head Teacher and the Chair of Governors will become involved.

Please find our Complaints Policy at the bottom of this page for further guidance.

Please see our Policies section of this website for our Whistle-blowing Policy.