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Crosshall Junior Academy Trust

Complaints / Raising an Issue

If you have a concern or complaint, please raise this in the first instance with the School Office on 01480 475972 and speak to the Office Manager, Mrs Gilliam or email

Your concerns will then be passed to the class teacher who will contact you to resolve any issues you or your child may be experiencing.

After this, if necessary, the Head of Year, SENDCo, Assistant Heads, the Head Teacher and the Chair of Governors will become involved.

Please find attached our Complaints Policy for further guidance.

Please see our Policies page for our Whistle-blowing Policy.